We help businesses find legal assistance to claim the compensation that an insurance company has failed to pay out, or for which an insurance broker has become liable, following the Covid-19 outbreak. In order to ascertain the basis and merits of the claim we will carry out an initial assessment. If we deem your case to have good prospects of success, with your consent we will arrange for your matter to be taken on by one of our panel solicitors.
They will investigate and advise you on the merits of the claim. They will submit your claim and handle all communications. If an offer is made to pay compensation, they will assess this offer and provide you with a recommendation as to whether to accept it or not. Where your claim is rejected, they will assess the reasons behind the rejection and advise you on the merits of escalating the claim and, where appropriate, represent you in escalating your claim.
Illustration of fees
We do not you charge you anything for the initial assessment of your case. Once we have passed your case to one of our Panel Solicitors and they agree to act on your behalf, they will pay a share of their costs to Clear Legal Marketing Ltd on successful cases for making the introduction. This fee will not be deducted from your compensation. In the event your claim is successful the law firm has agreed it will pay us for the work Clear Law Marketing Ltd has carried out for introducing you to them.
If you would like further details of the arrangements regarding your case please contact us for more information.
All our panel solicitors will discuss a range of funding options with you including the possibility of acting on a "no win no fee" basis.
Alternative ways to claim
You do not need to use our services to make a claim against your lender(s).
You can do this yourself directly with the lender(s). If you are a small business you can also complain to the Financial Ombudsman Service for small businesses by visiting https://sme.financial-ombudsman.org.uk/. If you are unsure if you qualify as a ‘small business’ then you can contact the Financial Ombudsmen Service on 0800 023 4567 to find out more. If you aren’t sure how to make the claim, you can get free, impartial advice from consumer organisations.
Overview of key stages of a claim
Stage 1 – Initial Assessment of your case and gather support evidence
Stage 2 – We will introduce you to one of our panel solicitors
Stage 3 – If you have not already submitted a claim to your insurer and had it rejected, your
Solicitor might help you to do so.
Stage 4 – Your Solicitor submits claim
Stage 5 – Solicitor will advise on opposition’s response to your claim
Stage 6 – Accept Offer – compensation paid
Valid Rejection – close file
Stage 7 – Issue court proceedings
What you have to do
You will need to complete our fact find and provide us with all necessary evidence of your insurance policy. You will also need to provide authority to your solicitor to request the relevant information needed to support our investigations and your claim. You must provide us and your solicitor, with any information and documents which are relevant to your claim. You must promptly reply to any requests for further information and documents that we or your solicitor may make.
If you wish to cancel this contract you can do so within the cancellation period set out by your solicitor
If you cancel your agreement with your solicitor after the agreed cancellation period you may be liable to pay the costs incurred by your solicitor.
Should you have a complaint in regards to the service we have provided, we have a complaints procedure which you should follow. The full process can be found on our website or can be provided on request.
Insurance Justice is a trading name of Clear Legal Marketing Limited, a Claims Management Company, (registered number 07933243) whose registered address is Unit 115-119 Timber Wharf, 42-50 Worsley Street, Manchester M15 4LD and who are Regulated by the Financial Conduct Authority. Its registration is recorded on the website https://register.fca.org.uk. Reg No: 833090, Registered with the Information Commissioners Office. Reg No: Z3370717
All calls to Clear Legal Marketing Ltd are recorded in line with the FCA requirements
© Insurance Justice 2020